Maryland managed IT support
Managed IT that keeps Maryland businesses moving.
Practical support for Microsoft 365, QuickBooks, remote teams, business networks, backups, and the everyday issues that keep small companies from getting work done.
Maryland based
Remote and on-site
Small business focused
Microsoft 365 support
30 min
technician review promise
Live
phone support when you call
Clear
plans without hidden fees
Built for practical business IT
Technology should make work easier, not louder.
We work across workstations, Microsoft 365, QuickBooks access, business networks, file sharing, backups, remote access, and the day-to-day tools small businesses need. Whether your Maryland team is in the office, at home, or moving between job sites, our role is to keep technology steady, secure, and easy to budget.
Maryland-based support
Remote and on-site help
Microsoft 365 specialists
Small business focused
Backup and recovery planning
How we work
Assess. Stabilize. Secure. Support.
A clear process helps your team know what is happening, what matters first, and how support keeps improving after the urgent issue is handled.
Assess
Review your users, devices, network, Microsoft 365 setup, backups, and recurring pain points.
Stabilize
Clean up the issues causing downtime, slow systems, access problems, and repeated tickets.
Secure
Add practical safeguards like MFA, endpoint protection, backup checks, and safer remote access.
Support
Give your staff a reliable place to call when technology gets in the way of work.
Technology outcomes
Less downtime. Cleaner systems. A team that can keep working.
The goal is not just fixing tickets. It is building a support relationship that improves how your company works, protects what matters, and gives leadership clearer decisions.
Create stability
Keep workstations, accounts, networks, and critical tools running with fewer interruptions.
Secure the day-to-day
Protect remote access, endpoints, backups, and business data with practical safeguards.
Support people faster
Give employees a responsive place to go when technology blocks their work.
Plan what comes next
Turn recurring issues into smarter upgrades, cleaner budgets, and better priorities.
Services
Managed IT services for the systems your business actually uses.
Icon-driven, plain-English support across the tools clients ask about most: Microsoft 365, security, backups, remote support, networks, and shared files.
Microsoft 365
Email, licensing, MFA, Teams, OneDrive, SharePoint, and user access that stays organized.
Cybersecurity
Practical protection for accounts, endpoints, phishing risk, remote access, and daily workflows.
Backup & Recovery
Backup planning, restore readiness, data protection, and recovery checks for critical systems.
Remote Support
Fast help for workstation issues, user questions, software problems, and urgent access needs.
Network Management
Wi-Fi, firewalls, switches, office connectivity, VPNs, and slow-network troubleshooting.
SharePoint & File Servers
Shared files, permissions, migrations, mapped drives, and cleaner access to business documents.
Common issues we solve
The stuff that makes teams say, "this keeps happening."
Visitors should be able to recognize their own problem quickly. These are the everyday blockers we help stabilize, document, and prevent from turning into recurring fire drills.
Slow office networks
Wi-Fi dropouts, lagging file access, unreliable printers, and devices that keep falling offline.
Microsoft 365 headaches
Email migrations, MFA setup, licensing confusion, OneDrive sync issues, and account access.
VPN and remote access
Secure access for remote staff without making every login feel like a troubleshooting session.
QuickBooks connectivity
Shared company file access, permissions, workstation problems, and slow accounting workflows.
Backup failures
Missed backups, unclear recovery plans, and the uncomfortable question of what can be restored.
Phishing and MFA setup
Account protection, safer sign-ins, staff guidance, and practical security cleanup.
Need support right now?
Call directly and get a real support path.
Already a client or dealing with an urgent IT issue? Call Total Technology Solutions, start a remote support session, or send us the context so we can route the request cleanly.
Why businesses choose us
A full support team without the runaround.
Many businesses come to us after dealing with slow callbacks, outsourced support, and unclear billing. We keep the relationship personal, the plans simple, and the response time accountable.
Talk through your IT needsWe learn your business
Experience supporting engineering, construction, and property management teams.
No nickel-and-diming
Clear service agreements so you know what is included before work begins.
Real people, real continuity
Support that treats your team like people, not tickets passing through a queue.
30-minute technician review
A qualified technician starts reviewing your issue within 30 minutes.
Who we help
Trusted support for Maryland teams that run on uptime.
From construction and electrical teams to legal, healthcare, nonprofit, and professional offices, our support is shaped around the way local businesses actually work.
SRG Construction
Pool construction & service
Casper Sippel Electric
Electrical contractor
Law Offices of Kent L. Greenberg
Legal services
Smith Hoffman Financials
Financial planning
Jenkins Environmental
Environmental testing
Hunt Valley Animal Hospital
Veterinary care
Bethany United Methodist Church
Faith community
Serenity Manor Living
Assisted living
Computer Umbrella
Computer services
Customer reviews
Real feedback from people who called when IT mattered.
Google reviews from clients and local businesses who value practical support, honest guidance, and service that does not make every issue harder than it needs to be.
“These guys have been providing IT support to our business for 3 years now. They are always prompt and reasonably priced. They are proactive and knowledgeable.”
“Great customer service!! Called about a faulty printer. He said he would gladly come out and help but thinks it is still under warranty so try them first.”
“Excellent service providers.”
FAQ
Questions businesses ask before switching IT providers.
Why does it take so long to get a response from my current IT company?
Many providers make you navigate phone trees before you reach someone who can help. We answer the phone live so support can start right away.
Why do simple computer problems take so long to resolve?
Outsourced or overloaded support teams often lack continuity. We keep support personal and aim to resolve many problems on the first call.
How do you avoid surprise IT costs?
Our value-priced plans are designed to cover the basics plus labor, with an all-inclusive option for businesses that want predictable budgeting.
Contact
Tell us what is slowing your team down.
Share a little about your business and we will come back with practical ideas for support, security, backup, or remote work.